www.madrassoapery.com is committed to deliver your order with good quality packaging within a given time frame. We ship throughout the week, except Sunday & Public holidays.

To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only.

How is the delivery charge calculated?
The shipping charges are 100/- for orders under 1000/-(Pre GST value). All orders over 1000/-(Pre GST value) come under free shipping.

How long does it take for an order to arrive?
Orders are dispatched within 3 working days. Most orders are delivered within 7 to 10 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.

What if the product is received in damaged condition?
If you think you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please whatsapp us at 7395903936 or email us with pictures of the damaged products to [email protected] mentioning your Order ID. We will personally ensure that a brand new replacement/refund is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.